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Low Slow and Dough

Food hygiene rating 1 out of 5 — Major improvement necessary
Type
Restaurant/Cafe/Canteen
Address
1A Claughton Firs, Oxton, Wirral, CH43 5TG
Google Maps · OpenStreetMap
Inspected
19 Mar 2026
Council
Wirral Council
Hygienic food handling
Improvement necessary
Cleanliness and condition of facilities
Improvement necessary
Management of food safety
Major improvement necessary

How it compares

Business's right to reply

<p class="p1" style="margin:0cm"> <span class="s2">We acknowledge the findings of the inspection carried out on 19 March 2026 and accept that, at the time of the visit, certain aspects of our operation fell below the standards we expect.</span><o:p></o:p></p> <p class="p1" style="margin: 0cm; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; text-size-adjust: auto;"> <span class="s2">At the time of inspection, the business was operating during a short period of reduced senior management oversight, with the absence of our Head Chef and reliance on agency and junior staff contributing to lapses in routine monitoring and documentation. This was a temporary breakdown in management control and not reflective of our normal operating standards.</span><o:p></o:p></p> <p class="p1" style="margin: 0cm; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; text-size-adjust: auto;"> <span class="s2">We note the report confirms that pest evidence identified was historic (old and dry), confined to a storage area, with no evidence of contamination to food or preparation areas and no imminent risk to public health.</span><o:p></o:p></p> <p class="p1" style="margin: 0cm; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; text-size-adjust: auto;"> <span class="s2">We also confirm there has never been any recorded incident of food-related illness</span><o:p></o:p></p> <p class="p1" style="margin: 0cm; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; text-size-adjust: auto;"> <span class="s2">associated with our business.</span><o:p></o:p></p> <p class="p1" style="margin: 0cm; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; text-size-adjust: auto;"> <span class="s2">We accept that documentation, cleaning consistency, and food management systems were not applied as required. These issues reflect a failure of supervision and execution rather than a lack of food safety understanding or intent.</span><o:p></o:p></p> <p class="p1" style="margin: 0cm; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; text-size-adjust: auto;"> <span class="s2">Since the inspection, we have implemented immediate corrective actions including reinstatement of senior management oversight, a simplified and enforceable food safety system, comprehensive deep cleaning, strengthened pest control procedures, staff retraining, and the introduction of daily compliance checks with clear accountability.</span><o:p></o:p></p> <p class="p1" style="margin: 0cm; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; text-size-adjust: auto;"> <span class="s2">We are confident that these actions represent a substantial improvement and we welcome the planned revisit to demonstrate sustained compliance.</span><o:p></o:p></p> <p class="p1" style="margin: 0cm; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-feature-settings: normal; font-opt

Check the official record

View this business on the Food Standards Agency website. Data from the FSA, checked 2 Nov 2026.

If you own this business and think the rating is wrong, contact Wirral Council at environmentalhealth@wirral.gov.uk.

If something on this page doesn't match the FSA record, or you'd like us to review it, contact us.

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